Privacy Policy

How we collect, use, and protect your information

GDPR CompliantCCPA Compliant

Last updated: October 31, 2024

Quick Summary

We are committed to protecting your privacy. UVR Online only collects minimal data necessary to provide services and encrypts and automatically deletes all uploaded content.

Collect only necessary data for task processing and account identification;
Use only for audio separation, service maintenance, and performance improvement;
Employ encrypted storage and security infrastructure (Cloudflare R2);
You can request access, modification, or deletion of your data at any time.

1. Introduction

UVR Online is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information. UVR Online is independently operated by uvrvocalremover.com and not affiliated with the Ultimate Vocal Remover official project. We take your privacy rights seriously and have implemented measures to ensure your personal information is appropriately protected. By using UVR Online, you consent to the terms of this Privacy Policy.

2. Data Collection

We collect the following types of information: • Account Information: Your email address (if you register for an account) • Processing Data: Uploaded audio/video files (for AI separation processing) • Technical Information: IP address, browser type, device information, access time • Usage Information: Page visits, feature usage, error logs We only collect information necessary to provide our services and do not collect irrelevant personal data. All audio files are transmitted over encrypted connections and automatically deleted after processing.

3. Data Usage

We use the information we collect to: • Provide audio separation services (process uploaded files) • Maintain and improve our services • Respond to support requests and communications • Prevent abuse and ensure security • Analyze usage trends (anonymized data) We will not use your data for marketing purposes or sell your personal information to third parties.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your audio files are used solely for processing and are not viewed, shared, or stored beyond the necessary time. We may share limited information with service providers: • Cloud computing services (file storage and processing) • Analytics services (anonymous usage statistics) • Security services (abuse prevention) All third parties are bound by strict confidentiality obligations.

5. Cookies and Tracking

We use cookies and similar technologies to: • Remember your preferences • Analyze website usage • Maintain login status (if applicable) You can control cookies through your browser settings. We use cookies only to improve your experience and do not track your activities on other websites.

6. Your Rights

Depending on applicable data protection laws, you have the following rights: • Right to be informed: Know how we process your data • Right of access: Obtain a copy of the data we hold about you • Right to rectification: Correct inaccurate data • Right to erasure: Request deletion of your data • Right to restrict processing: Limit how we use your data • Right to data portability: Obtain your data in a common format • Right to object: Object to certain types of processing To exercise these rights, please contact us at support@uvrvocalremover.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your data: • Encryption in transit: All data transmission uses HTTPS/TLS encryption • Encryption at rest: Static data is stored encrypted • Access controls: Strict data access permissions • Security infrastructure: Use of security services like Cloudflare • Regular audits: Regular review of security measures While we strive to protect your data, we cannot guarantee 100% security. You also have a responsibility to keep your account credentials secure.

8. International Data Transfers

Your data may be processed on servers located in different countries. We ensure that such transfers comply with applicable data protection law requirements and take appropriate safeguards to protect your data. If data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place.

9. Children's Privacy

UVR Online is not intended for children under 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will promptly delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Data Retention

We retain data based on business needs and legal requirements: • Uploaded audio files: Automatically deleted 24-72 hours after processing • Account data: Retained while account is active, cleared within 30 days of account deletion • Log data: Usually retained for 30-90 days for security analysis • Support communications: Retained for 3 years for customer service records After the retention period ends, we will securely delete or anonymize the data.

11. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and notify you of significant changes via email or website notice. We recommend reviewing this Privacy Policy periodically to stay informed about our latest practices.

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us using the following methods.

Contact Us

Exercise Your Rights

To access, correct, or delete your data, please contact our data protection team.

Submit Request